Terms and Conditions

Privacy Policy

Please read our Privacy Policy this details how we will use and protect the information you provide us with. By using this website you consent to the processng of the data provided by you as set out in our Privacy Policy and that the information supplied by you is accurate and up to date.


All prices shown exclude Carriage & VAT. All items are supplied in accordance with our General Terms & Conditions of trading, a copy of which is available upon request. Our products are continuously under review for improvements, we therefore reserve the right to amend product specifications and prices without prior notice.

Special Offers

We regularly review our prices to ensure that we are offering our best possible price at all times.

Delivery and Carriage Charges

All costs featured on our website exclude carriage and VAT. At the point of checkout your carriage charge is added to your total based on your required delivery destination. Costs are calculated based on consignments weighing no more than 600kgs and no less than 10kgs. Should your chosen item weight fall outside this boundary or you have a carriage query please contact the Sales Department on 0161 609 0262 for further information.

All our products are delivered by courier. We will inform you of the lead times and delivery date for your order but we cannot be held responsible for courier failure. Nevertheless, we will make all reasonable efforts to get your order delivered when required.

As a company we endeavour to keep to the advertised despatch dates shown on the website (24 hrs, 48 hrs, 72 hrs, etc), however on the rare occasion we are not able to meet these times (e.g. raw material stocks), we will contact customers directly and inform them of a revised date and/or offer an alternative product.

Returns & Exchanges

We ask you to check your requirements carefully before ordering any products advertised, as all items are manufactured specifically to order and to the customers specification. Therefore, and in accordance with distance selling business to business regulations, goods are not returnable.

In the event of goods being received damaged or faulty we will exchange them, we will arrange for faulty goods to be collected and for replacement goods to be delivered.

Payment Terms

Secure Online Payment - When you "Proceed To Checkout" you will be given the option to pay by Credit or Debit card. Choose your credit card from the options given and fill in all the details required. All our credit or debit card transactions are securely protected and processed using Sagepay. You will receive immediate confirmation that your payment has been authorised. You will also receive an email with your order details and payment status.

UK Cheque - To pay by cheque, add items to your shopping basket and proceed to checkout as normal. Fill in your details and choose the last button on the payment options. Once we have received your order we will then raise the necessary paperwork and email this back to you. We will manufacturer your order once we have received your cheque.

Purchase Orders - If your organisation belongs to a Local Authority or you are a department within entities such as the Police, Fire Service, Ministry of Defence, NHS, Charities or Education establishments (not private), please select Pay By Invoice at Checkout and quote your purchase order number. Once we have received your order we will issue your invoice.

All products are subject to VAT, you can view product prices with or without the VAT by selecting the relevant option on the top right hand side of the website.  Please note HMRC regulations state that we must charge VAT on all orders placed.


We reserve all rights and licenses in respect of copyright for all content, designs, images and/or drawings supplied or on our website. The contents of this website, any email promotions, brochures or other material issued by us including any images, drawings or illustrations, are subject to copyright and may not be reproduced or copied without our specific written consent.