We have designed our PanelWarehouse website to make it as simple for you to use as possible.
1. FINDING THE PRODUCT THAT IS RIGHT FOR YOU2. HOW LONG DOES IT TAKE TO MANUFACTURE MY ORDER?
3. HOW MUCH IS THE CARRIAGE CHARGE?
4. HOW WILL MY GOODS BE DELIVERED?
5. WHAT HAPPENS IF I DONT LIKE WHAT I HAVE ORDERED?
6. HOW DO I ASSEMBLE MY ORDER?
7. I AM INTERESTED IN A BANNER STAND...HOW DO I DESIGN MY ARTWORK?
8. I AM INTERESTED IN A POP UP STAND...HOW DO I DESIGN MY ARTWORK?
9. I WOULD LIKE TO ORDER MULTIPLE ITEMS
10. HOW CAN I PAY FOR MY ORDER?
1. FINDING THE PRODUCT THAT IS RIGHT FOR YOU
Products have been grouped by their type; ie Banner Systems, Folding Kits, etc.
Just click on the image to get more detailed information on a product. This gives you access to dimensions, weight, colours and the option to order on line. Go to top.
2. HOW LONG DOES IT TAKE TO MANUFACTURE MY ORDER?
| Standard Lead time: |
Panel kits 5-7 working days Pop Up Kits 5-7 days from approval of artwork Banner Systems 5-7 days from approval of artwork Accessories 5 - 7 working days |
| 48 Hour Delivery: | Products with the '48 Hour' symbol can be manufactured and despatched within 48 hours. However, We cannot be held responsible for late deliveries due to courier failure. |
| In a Panic: | Call our sales team with your enquiry and deadline date and we will do our best to meet your requirements. |
3. HOW MUCH IS THE CARRIAGE CHARGE?
We deliver to mainland UK for a Standard Carriage Charge of £15.00 (per order). Other carriage charges apply for Northern Ireland, Channel Islands, Scottish Isles, Isle of Wight and the Isle of Man as follows:
Ireland & Northern Ireland: £45.00 per order
Channel Islands, Scottish Isles, Isle of Man & Isle of Wight: £55.00 per order.
For International/Overseas carriage charges, please contact us on 0845 634 0525 for a free quotation without obligation.
Please note that all orders are subject to carriage charge and VAT (17.5%). Go to top.
4. HOW WILL MY GOODS BE DELIVERED?
All completed orders are despatched using a 24 hour despatch service. This excludes parts of Scotland & Islands where delivery may be slightly longer.
We deliver to the UK mainland. If the product needs to be sent overseas then we will be happy to get a quotation from our couriers for the cost of the delivery.
All orders placed by 12 noon and requesting our 48 hour delivery service will be despatched the following day. Orders received after 12 noon will be processed the following day and be despatched the day after. Go to top.
5. WHAT HAPPENS IF I DONT LIKE WHAT I HAVE ORDERED?
All products are made specifically to order. Therefore Panelwarehouse.com do not operate a returns service.
In the event of goods being received damaged or faulty we will exchange them. We will arrange for faulty goods to be collected and for replacement goods to be delivered.
We kindly ask you to check carefully your requirements before ordering any products from our website. If you require any assistance before ordering please contact our sales desk on 0845 634 0525. Go to top.
6. HOW DO I ASSEMBLE MY ORDER?
We send assembly instructions with all orders.
Should you have misplaced them please Contact the Sales Helpline on 0845 634 0525 and a Sales Adviser will assist you with your query. Go to top.
7. I AM INTERESTED IN A BANNER STAND...HOW DO I DESIGN MY ARTWORK?
You can download the full artwork specification from our website.
Alternatively please contact the Sales Helpline on: 0845 634 0525 and a Sales Adviser will assist you with your query. Go to top.
8. I AM INTERESTED IN A POP UP STAND...HOW DO I DESIGN MY ARTWORK?
You can download the full artwork specification from our website.
Alternatively please contact the Sales Helpline on: 0845 634 0525 and a Sales Adviser will assist you with your query. Go to top.
9. I WOULD LIKE TO ORDER MULTIPLE ITEMS
When adding multiples of one product to the shopping basket please ensure you click the Add button before returning to other departments to order more items. For example: Add an A4 Acrylic Literature Holder to the shopping cart, change the quantity to 4 and then click add - this will then save the relevant changes before you proceed to order other items or checkout. Go to top.
10. HOW CAN I PAY FOR MY ORDER?
We accept all major credit/debit cards except for Diners Club, payment can be made online when placing your order. Please note unfortuantely we do not except Amex or Diners Club when making payment by phone.
You can also pay by cheque. Please make them payable to Panelwarehouse.com
We also accept Official Purchase Order Numbers from Local Authorities, NHS Organisations, Police, The Fire Service and Members of the Armed Services. Orders placed by official order number will be invoiced on a payment within 30 day basis.
Should you have any queries please contact the Sales Helpline on: 0845 634 0525.

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